Xbox Game Pass Charge on Your Bank Statement

Xbox Game Pass is listed in the Gaming category. Charges from Xbox Game Pass may appear on bank statements under the descriptors shown on this page. Xbox Game Pass (now called Xbox Game Pass Ultimate) is Microsoft's gaming subscription service, offering access to hundreds of games on Xbox and PC. Charges appear monthly for Game Pass Core, PC Game Pass, or Game Pass Ultimate tiers.

What Is Xbox Game Pass?

Xbox Game Pass (now called Xbox Game Pass Ultimate) is Microsoft's gaming subscription service, offering access to hundreds of games on Xbox and PC. Charges appear monthly for Game Pass Core, PC Game Pass, or Game Pass Ultimate tiers. Statements show Microsoft or Xbox — not to be confused with GAME, the UK retail chain.

Category: Gaming

How Does Xbox Game Pass Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel a Xbox Game Pass Charge?

  1. Check your account: Log in to your Xbox Game Pass account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to Xbox Game Pass customer support about the charge. Keep a written record of all communication.
  3. Contact your bank: If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

Frequently Asked Questions About Xbox Game Pass Charges

What is Xbox Game Pass on my bank statement?

Xbox Game Pass is listed in the Gaming category. Xbox Game Pass (now called Xbox Game Pass Ultimate) is Microsoft's gaming subscription service, offering access to hundreds of games on Xbox and PC. Charges appear monthly for Game Pass Core, PC Game Pass, or Game Pass Ultimate tiers. Statements show Microsoft or Xbox — not to be confused with GAME, the UK retail chain. It may appear on your bank statement under a shortened descriptor rather than its full name.

How do I cancel Xbox Game Pass?

If this is a recurring payment you no longer want, log in to your Xbox Game Pass account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Xbox Game Pass directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Why does Xbox Game Pass appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why Xbox Game Pass may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/xbox-game-pass