My Council (UK) Charge on Your Bank Statement

My Council (UK) is a government & local services company, and a charge from it on your bank statement is a payment taken by My Council (UK). "my-council.uk" is an online payment portal used by UK local councils to process council tax payments and other council service fees. This descriptor appears on bank statements when residents pay online through their council's self-service portal.

What Is My Council (UK)?

"my-council.uk" is an online payment portal used by UK local councils to process council tax payments and other council service fees. This descriptor appears on bank statements when residents pay online through their council's self-service portal. The charge amount will match your council tax instalment or the specific service you paid for. If you are unsure, log in to your local council's online account or cross-reference the date and amount with your council tax bill.

Category: Government & Local Services

Is a My Council (UK) Charge Legitimate?

My Council (UK) is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your My Council (UK) account to review recent activity.

How Does My Council (UK) Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel or Dispute a My Council (UK) Charge?

  1. Check your account: Log in to your My Council (UK) account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to My Council (UK) customer support and request a cancellation or refund. Keep a written record of all communication.
  3. Raise a chargeback: If you did not authorise the charge and the merchant does not help, contact your bank to dispute the transaction. Your bank can raise a chargeback on your behalf under Visa or Mastercard rules.
  4. Section 75 protection: If the purchase was made on a credit card and was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

Frequently Asked Questions About My Council (UK) Charges

What is My Council (UK) on my bank statement?

My Council (UK) is a government & local services company. "my-council.uk" is an online payment portal used by UK local councils to process council tax payments and other council service fees. This descriptor appears on bank statements when residents pay online through their council's self-service portal. The charge amount will match your council tax instalment or the specific service you paid for. If you are unsure, log in to your local council's online account or cross-reference the date and amount with your council tax bill. It may appear on your bank statement under a shortened descriptor rather than its full name.

Is a charge from My Council (UK) legitimate?

My Council (UK) is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your My Council (UK) account to review recent activity.

How do I cancel My Council (UK)?

To cancel My Council (UK), log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. Once cancelled, no further charges should be taken. If you have already been charged and wish to recover the money, contact your bank to raise a dispute.

How do I dispute a My Council (UK) charge?

If you do not recognise a charge from My Council (UK), call the number on the back of your bank card or use your bank's mobile app to raise a dispute. Explain that you do not recognise the transaction and ask for a chargeback. Under Visa and Mastercard rules you typically have up to 120 days from the transaction date to raise a chargeback claim. For purchases over £100 paid by credit card, you may also have additional protection under Section 75 of the Consumer Credit Act.

Why does My Council (UK) appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why My Council (UK) may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/my-council-uk