MY COUNCIL — My Council (UK) Bank Charge Explained

MY COUNCIL on your bank statement may relate to My Council (UK), which is listed in the Government & Local Services category. "my-council.uk" is an online payment portal used by UK local councils to process council tax payments and other council service fees. This descriptor appears on bank statements when residents pay online through their council's self-service portal.

What Is the MY COUNCIL Charge?

MY COUNCIL may relate to My Council (UK), which is listed in the Government & Local Services category.

"my-council.uk" is an online payment portal used by UK local councils to process council tax payments and other council service fees. This descriptor appears on bank statements when residents pay online through their council's self-service portal. The charge amount will match your council tax instalment or the specific service you paid for. If you are unsure, log in to your local council's online account or cross-reference the date and amount with your council tax bill.

MY COUNCIL is how this charge may appear on your bank or card statement.

How Do I Cancel a MY COUNCIL Charge?

  1. Identify the charge: Confirm the charge is from My Council (UK) by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your My Council (UK) account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact My Council (UK) directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does My Council (UK) Use on Bank Statements?

My Council (UK) may also appear on your statement as:

Frequently Asked Questions About MY COUNCIL

What is MY COUNCIL on my bank statement?

MY COUNCIL is a bank statement transaction code that may relate to My Council (UK), which is listed in the Government & Local Services category. "my-council.uk" is an online payment portal used by UK local councils to process council tax payments and other council service fees. This descriptor appears on bank statements when residents pay online through their council's self-service portal. The charge amount will match your council tax instalment or the specific service you paid for. If you are unsure, log in to your local council's online account or cross-reference the date and amount with your council tax bill. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is MY COUNCIL on my bank statement?

MY COUNCIL is how this charge may appear on your bank or card statement.

How do I cancel MY COUNCIL?

If this is a recurring payment you no longer want, log in to your My Council (UK) account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact My Council (UK) directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

For more information about My Council (UK) and all its known transaction codes, visit the My Council (UK) merchant page.