JustAnswer Charge on Your Bank Statement

JustAnswer is a online subscription company, and a charge from it on your bank statement is a payment taken by JustAnswer. JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month.

What Is JustAnswer?

JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month. Charges can appear as JUSTANSWER, JUSTANSWER.COM or JUSTANSWER.CO.UK. Review the sign-up terms and receipt, and use justanswer.com/help or justanswer.co.uk/help for account, cancellation or refund questions. If the entry does not match your records, ask your bank or card issuer for transaction details.

Category: Online Subscription

Is a JustAnswer Charge Legitimate?

If you do not recognise this transaction, contact your bank promptly and follow its reporting process. Your bank can explain what options are available. Contacting the merchant directly may also help.

How Does JustAnswer Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel or Dispute a JustAnswer Charge?

  1. Check your account: Log in to your JustAnswer account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to JustAnswer customer support about the charge. Keep a written record of all communication.
  3. Contact your bank: If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

Frequently Asked Questions About JustAnswer Charges

What is JustAnswer on my bank statement?

JustAnswer is a online subscription company. JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month. Charges can appear as JUSTANSWER, JUSTANSWER.COM or JUSTANSWER.CO.UK. Review the sign-up terms and receipt, and use justanswer.com/help or justanswer.co.uk/help for account, cancellation or refund questions. If the entry does not match your records, ask your bank or card issuer for transaction details. It may appear on your bank statement under a shortened descriptor rather than its full name.

Is a charge from JustAnswer legitimate?

If you do not recognise this transaction, contact your bank promptly and follow its reporting process. Your bank can explain what options are available. Contacting the merchant directly may also help.

How do I cancel JustAnswer?

To cancel JustAnswer, log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. If a charge does not match your records after cancelling, contact the merchant or your bank or card issuer.

How do I dispute a JustAnswer charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

Why does JustAnswer appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why JustAnswer may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/justanswer