JustAnswer Charge on Your Bank Statement

JustAnswer is listed in the Online Subscription category. Charges from JustAnswer may appear on bank statements under the descriptors shown on this page. JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month.

What Is JustAnswer?

JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month. Charges can appear as JUSTANSWER, JUSTANSWER.COM or JUSTANSWER.CO.UK. Review the sign-up terms and receipt, and use justanswer.com/help or justanswer.co.uk/help for account, cancellation or refund questions. If the entry does not match your records, ask your bank or card issuer for transaction details.

Category: Online Subscription

How Does JustAnswer Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel a JustAnswer Charge?

  1. Check your account: Log in to your JustAnswer account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to JustAnswer customer support about the charge. Keep a written record of all communication.
  3. Contact your bank: If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

Frequently Asked Questions About JustAnswer Charges

What is JustAnswer on my bank statement?

JustAnswer is listed in the Online Subscription category. JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month. Charges can appear as JUSTANSWER, JUSTANSWER.COM or JUSTANSWER.CO.UK. Review the sign-up terms and receipt, and use justanswer.com/help or justanswer.co.uk/help for account, cancellation or refund questions. If the entry does not match your records, ask your bank or card issuer for transaction details. It may appear on your bank statement under a shortened descriptor rather than its full name.

How do I cancel JustAnswer?

If this is a recurring payment you no longer want, log in to your JustAnswer account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact JustAnswer directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Why does JustAnswer appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why JustAnswer may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

Related charges

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/justanswer