JUST ANSWER — JustAnswer Bank Charge Explained

JUST ANSWER on your bank statement may relate to JustAnswer, which is listed in the Online Subscription category. JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month.

What Is the JUST ANSWER Charge?

JUST ANSWER may relate to JustAnswer, which is listed in the Online Subscription category.

JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month. Charges can appear as JUSTANSWER, JUSTANSWER.COM or JUSTANSWER.CO.UK. Review the sign-up terms and receipt, and use justanswer.com/help or justanswer.co.uk/help for account, cancellation or refund questions. If the entry does not match your records, ask your bank or card issuer for transaction details.

JUST ANSWER is how this charge may appear on your bank or card statement.

How Do I Cancel a JUST ANSWER Charge?

  1. Identify the charge: Confirm the charge is from JustAnswer by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your JustAnswer account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact JustAnswer directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does JustAnswer Use on Bank Statements?

JustAnswer may also appear on your statement as:

Frequently Asked Questions About JUST ANSWER

What is JUST ANSWER on my bank statement?

JUST ANSWER is a bank statement transaction code that may relate to JustAnswer, which is listed in the Online Subscription category. JustAnswer connects users with professionals, including lawyers, doctors, mechanics, vets and accountants, for advice by chat or phone. The service may offer a recurring membership; listed charges are £28–£46 per month. Charges can appear as JUSTANSWER, JUSTANSWER.COM or JUSTANSWER.CO.UK. Review the sign-up terms and receipt, and use justanswer.com/help or justanswer.co.uk/help for account, cancellation or refund questions. If the entry does not match your records, ask your bank or card issuer for transaction details. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is JUST ANSWER on my bank statement?

JUST ANSWER is how this charge may appear on your bank or card statement.

How do I cancel JUST ANSWER?

If this is a recurring payment you no longer want, log in to your JustAnswer account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact JustAnswer directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about JustAnswer and all its known transaction codes, visit the JustAnswer merchant page.