Zoom Charge on Your Bank Statement

Zoom is listed in the Subscription category. Charges from Zoom may appear on bank statements under the descriptors shown on this page. Zoom is a video-conferencing platform for meetings, webinars and events. A recurring charge is usually a Pro or higher plan, billed monthly or annually, plus any add-ons like extra cloud storage.

What Is Zoom?

Zoom is a video-conferencing platform for meetings, webinars and events. A recurring charge is usually a Pro or higher plan, billed monthly or annually, plus any add-ons like extra cloud storage. It typically appears as ZOOM.US or ZOOM on your statement.

Category: Subscription

How Does Zoom Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel a Zoom Charge?

  1. Check your account: Log in to your Zoom account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to Zoom customer support about the charge. Keep a written record of all communication.
  3. Contact your bank: If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

Frequently Asked Questions About Zoom Charges

What is Zoom on my bank statement?

Zoom is listed in the Subscription category. Zoom is a video-conferencing platform for meetings, webinars and events. A recurring charge is usually a Pro or higher plan, billed monthly or annually, plus any add-ons like extra cloud storage. It typically appears as ZOOM.US or ZOOM on your statement. It may appear on your bank statement under a shortened descriptor rather than its full name.

How do I cancel Zoom?

If this is a recurring payment you no longer want, log in to your Zoom account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Zoom directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Why does Zoom appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why Zoom may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

Related charges

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/zoom