ZOOM VIDEO — Zoom Bank Charge Explained

ZOOM VIDEO on your bank statement may relate to Zoom, which is listed in the Subscription category. Zoom is a video-conferencing platform for meetings, webinars and events. A recurring charge is usually a Pro or higher plan, billed monthly or annually, plus any add-ons like extra cloud storage.

What Is the ZOOM VIDEO Charge?

ZOOM VIDEO may relate to Zoom, which is listed in the Subscription category.

Zoom is a video-conferencing platform for meetings, webinars and events. A recurring charge is usually a Pro or higher plan, billed monthly or annually, plus any add-ons like extra cloud storage. It typically appears as ZOOM.US or ZOOM on your statement.

ZOOM VIDEO is how this charge may appear on your bank or card statement.

How Do I Cancel a ZOOM VIDEO Charge?

  1. Identify the charge: Confirm the charge is from Zoom by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Zoom account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Zoom directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Zoom Use on Bank Statements?

Zoom may also appear on your statement as:

Frequently Asked Questions About ZOOM VIDEO

What is ZOOM VIDEO on my bank statement?

ZOOM VIDEO is a bank statement transaction code that may relate to Zoom, which is listed in the Subscription category. Zoom is a video-conferencing platform for meetings, webinars and events. A recurring charge is usually a Pro or higher plan, billed monthly or annually, plus any add-ons like extra cloud storage. It typically appears as ZOOM.US or ZOOM on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is ZOOM VIDEO on my bank statement?

ZOOM VIDEO is how this charge may appear on your bank or card statement.

How do I cancel ZOOM VIDEO?

If this is a recurring payment you no longer want, log in to your Zoom account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Zoom directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Zoom and all its known transaction codes, visit the Zoom merchant page.