Temu is a retail company, and a charge from it on your bank statement is a payment taken by Temu. Temu is a fast-growing Chinese e-commerce platform offering very cheap products across many categories. Charges are individual orders that vary in size and ship from overseas.
Temu is a fast-growing Chinese e-commerce platform offering very cheap products across many categories. Charges are individual orders that vary in size and ship from overseas. They typically appear as TEMU or TEMU.COM; check for any charge you did not authorise.
Category: Retail
If you do not recognise this transaction, contact your bank promptly and follow its reporting process. Your bank can explain what options are available. Contacting the merchant directly may also help.
This company may appear on your bank statement under one of these transaction descriptors:
If you see any of these codes on your statement, click the link above to find out more about that specific charge.
Temu is a retail company. Temu is a fast-growing Chinese e-commerce platform offering very cheap products across many categories. Charges are individual orders that vary in size and ship from overseas. They typically appear as TEMU or TEMU.COM; check for any charge you did not authorise. It may appear on your bank statement under a shortened descriptor rather than its full name.
If you do not recognise this transaction, contact your bank promptly and follow its reporting process. Your bank can explain what options are available. Contacting the merchant directly may also help.
To cancel Temu, log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. If a charge does not match your records after cancelling, contact the merchant or your bank or card issuer.
If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.
Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why Temu may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.
For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/temu