TEMU — Temu Bank Charge Explained

TEMU on your bank statement may relate to Temu, which is listed in the Retail category. Temu is a fast-growing Chinese e-commerce platform offering very cheap products across many categories. Charges are individual orders that vary in size and ship from overseas.

What Is the TEMU Charge?

TEMU may relate to Temu, which is listed in the Retail category.

Temu is a fast-growing Chinese e-commerce platform offering very cheap products across many categories. Charges are individual orders that vary in size and ship from overseas. They typically appear as TEMU or TEMU.COM; check for any charge you did not authorise.

TEMU is how this charge may appear on your bank or card statement.

How Do I Cancel a TEMU Charge?

  1. Identify the charge: Confirm the charge is from Temu by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Temu account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Temu directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Temu Use on Bank Statements?

Temu may also appear on your statement as:

Frequently Asked Questions About TEMU

What is TEMU on my bank statement?

TEMU is a bank statement transaction code that may relate to Temu, which is listed in the Retail category. Temu is a fast-growing Chinese e-commerce platform offering very cheap products across many categories. Charges are individual orders that vary in size and ship from overseas. They typically appear as TEMU or TEMU.COM; check for any charge you did not authorise. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is TEMU on my bank statement?

TEMU is how this charge may appear on your bank or card statement.

How do I cancel TEMU?

If this is a recurring payment you no longer want, log in to your Temu account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Temu directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Temu and all its known transaction codes, visit the Temu merchant page.