Gojek Charge on Your Bank Statement

Gojek is a travel company, and a charge from it on your bank statement is a payment taken by Gojek. Gojek is an Indonesian super-app offering ride-hailing, food delivery and payments, with a strong Southeast Asian presence. Charges vary by service and order.

What Is Gojek?

Gojek is an Indonesian super-app offering ride-hailing, food delivery and payments, with a strong Southeast Asian presence. Charges vary by service and order. They typically appear as GOJEK on your statement, so an unexpected UK charge is worth querying.

Category: Travel

Is a Gojek Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Gojek account to review recent activity.

How Does Gojek Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel or Dispute a Gojek Charge?

  1. Check your account: Log in to your Gojek account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to Gojek customer support about the charge. Keep a written record of all communication.
  3. Contact your bank: If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

Frequently Asked Questions About Gojek Charges

What is Gojek on my bank statement?

Gojek is a travel company. Gojek is an Indonesian super-app offering ride-hailing, food delivery and payments, with a strong Southeast Asian presence. Charges vary by service and order. They typically appear as GOJEK on your statement, so an unexpected UK charge is worth querying. It may appear on your bank statement under a shortened descriptor rather than its full name.

Is a charge from Gojek legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Gojek account to review recent activity.

How do I cancel Gojek?

To cancel Gojek, log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. If a charge does not match your records after cancelling, contact the merchant or your bank or card issuer.

How do I dispute a Gojek charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

Why does Gojek appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why Gojek may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/gojek