GO-JEK — Gojek Bank Charge Explained

GO-JEK on your bank statement may relate to Gojek, which is listed in the Travel category. Gojek is an Indonesian super-app offering ride-hailing, food delivery and payments, with a strong Southeast Asian presence. Charges vary by service and order.

What Is the GO-JEK Charge?

GO-JEK may relate to Gojek, which is listed in the Travel category.

Gojek is an Indonesian super-app offering ride-hailing, food delivery and payments, with a strong Southeast Asian presence. Charges vary by service and order. They typically appear as GOJEK on your statement, so an unexpected UK charge is worth querying.

GO-JEK is how this charge may appear on your bank or card statement.

How Do I Cancel a GO-JEK Charge?

  1. Identify the charge: Confirm the charge is from Gojek by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Gojek account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Gojek directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Gojek Use on Bank Statements?

Gojek may also appear on your statement as:

Frequently Asked Questions About GO-JEK

What is GO-JEK on my bank statement?

GO-JEK is a bank statement transaction code that may relate to Gojek, which is listed in the Travel category. Gojek is an Indonesian super-app offering ride-hailing, food delivery and payments, with a strong Southeast Asian presence. Charges vary by service and order. They typically appear as GOJEK on your statement, so an unexpected UK charge is worth querying. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is GO-JEK on my bank statement?

GO-JEK is how this charge may appear on your bank or card statement.

How do I cancel GO-JEK?

If this is a recurring payment you no longer want, log in to your Gojek account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Gojek directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Gojek and all its known transaction codes, visit the Gojek merchant page.