Contact Us

Have a question or need help? We're here to assist you.

Email Us

For general enquiries, support requests, or feedback about our service.

Response Time

We aim to respond to all enquiries within 24-48 hours during business days. For urgent matters regarding potential fraud, please contact your bank directly.

How We Can Help

Missing Merchant: Can't find a transaction descriptor? Let us know and we'll investigate.
Incorrect Information: Spotted an error in our merchant data? Help us improve.
Privacy Requests: GDPR data access, correction, or deletion requests.
Business Enquiries: Partnership or commercial opportunities.
Technical Issues: Problems using our website or service.

Postal Address

Detect My Charge
66 Paul Street
London
EC2A 4NA

Important Notice

Detect My Charge is an informational service only. We cannot access your bank account, process refunds, or cancel subscriptions on your behalf. For any transaction disputes, please contact your bank or card issuer directly.

Identify any charge on your bank statement: search Detect My Charge.