Picadex Charge on Your Bank Statement

Picadex is a online shopping company, and a charge from it on your bank statement is a payment taken by Picadex. Picadex (picadex.com) presents itself as a UK online store selling home accessories such as lighting, mirrors and personal fans, operated by PICADEX LTD (Companies House no. 14567117, registered January 2023).

What Is Picadex?

Picadex (picadex.com) presents itself as a UK online store selling home accessories such as lighting, mirrors and personal fans, operated by PICADEX LTD (Companies House no. 14567117, registered January 2023). Companies House records show the company at a default address in Cardiff with an active proposal to strike off and overdue accounts. Numerous customers report paying for goods that never arrive, non-working phone numbers, unanswered emails, refund requests being ignored, and payments routing overseas despite a UK web presence. Reviewers also report substitution tactics where an ordered item is declared sold out and a different product is offered instead. If you see a Picadex charge for goods you have not received, contact your bank promptly to raise a chargeback (or a Section 75 claim for credit card payments over £100) and report the experience to Action Fraud.

Category: Online Shopping

Is a Picadex Charge Legitimate?

Picadex has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

How Does Picadex Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel or Dispute a Picadex Charge?

  1. Check your account: Log in to your Picadex account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to Picadex customer support and request a cancellation or refund. Keep a written record of all communication.
  3. Raise a chargeback: If you did not authorise the charge and the merchant does not help, contact your bank to dispute the transaction. Your bank can raise a chargeback on your behalf under Visa or Mastercard rules.
  4. Section 75 protection: If the purchase was made on a credit card and was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

Frequently Asked Questions About Picadex Charges

What is Picadex on my bank statement?

Picadex is a online shopping company. Picadex (picadex.com) presents itself as a UK online store selling home accessories such as lighting, mirrors and personal fans, operated by PICADEX LTD (Companies House no. 14567117, registered January 2023). Companies House records show the company at a default address in Cardiff with an active proposal to strike off and overdue accounts. Numerous customers report paying for goods that never arrive, non-working phone numbers, unanswered emails, refund requests being ignored, and payments routing overseas despite a UK web presence. Reviewers also report substitution tactics where an ordered item is declared sold out and a different product is offered instead. If you see a Picadex charge for goods you have not received, contact your bank promptly to raise a chargeback (or a Section 75 claim for credit card payments over £100) and report the experience to Action Fraud. It may appear on your bank statement under a shortened descriptor rather than its full name.

Is a charge from Picadex legitimate?

Picadex has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

How do I cancel Picadex?

To cancel Picadex, log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. Once cancelled, no further charges should be taken. If you have already been charged and wish to recover the money, contact your bank to raise a dispute.

How do I dispute a Picadex charge?

If you do not recognise a charge from Picadex, call the number on the back of your bank card or use your bank's mobile app to raise a dispute. Explain that you do not recognise the transaction and ask for a chargeback. Under Visa and Mastercard rules you typically have up to 120 days from the transaction date to raise a chargeback claim. For purchases over £100 paid by credit card, you may also have additional protection under Section 75 of the Consumer Credit Act.

Why does Picadex appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why Picadex may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/picadex