BOLT on your bank statement may relate to Bolt, which is listed in the Travel category. Bolt is a ride-hailing, scooter and delivery app operating across Europe, Africa and Latin America. Charges vary by trip or order, and a recurring amount may be a Bolt subscription.
BOLT may relate to Bolt, which is listed in the Travel category.
Bolt is a ride-hailing, scooter and delivery app operating across Europe, Africa and Latin America. Charges vary by trip or order, and a recurring amount may be a Bolt subscription. They typically appear as BOLT.EU or BOLT on your statement.
BOLT is how this charge may appear on your bank or card statement.
Bolt may also appear on your statement as:
BOLT is a bank statement transaction code that may relate to Bolt, which is listed in the Travel category. Bolt is a ride-hailing, scooter and delivery app operating across Europe, Africa and Latin America. Charges vary by trip or order, and a recurring amount may be a Bolt subscription. They typically appear as BOLT.EU or BOLT on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.
BOLT is how this charge may appear on your bank or card statement.
If this is a recurring payment you no longer want, log in to your Bolt account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Bolt directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
BOLT (usually shown as BOLT.EU, BOLT.EU/O/ followed by a long reference number, or BOLT*) on your statement is a payment to Bolt, the Estonian ride-hailing and mobility company (Bolt Operations OÜ, headquartered in Tallinn). Bolt operates taxis, scooter and e-bike hire, car rental in some markets, and Bolt Food delivery across Europe, Africa and beyond. It's worth knowing this is not the same company as the US online-checkout firm also called "Bolt" — the .EU in the descriptor is the giveaway that it's the transport app.
One-off BOLT payments include a ride, a scooter or e-bike unlock and per-minute fee, or a Bolt Food order. Bolt Plus is Bolt's optional subscription offering discounted rides or delivery perks in the cities where it's available. The long number after BOLT.EU/O/ is simply Bolt's internal order reference — each trip or order gets its own, which is why every line looks slightly different.
Bolt places a temporary authorisation when you book, then settles the final amount when the trip ends — so a pending figure can differ from the final one, and occasionally you'll briefly see both. Prices also move with demand and route changes, tips are charged separately after the ride, and because Bolt bills from the EU, some UK banks add a small non-sterling transaction fee or show a converted amount.
Examples include: a family member using the app with your card saved, a scooter ride, a Bolt Food order, or a trip taken abroad on holiday that only posted days later. Because the descriptor never names the city or service, a scooter hire in another country looks identical to a taxi at home.
Open the Bolt app, tap your profile, and check your ride history (and the Bolt Food app's order history if you use it). Each entry shows the date, route or order, and exact amount, and Bolt emails a receipt for every trip — searching your inbox for "Bolt" is the quickest way to match a charge. Check household members' apps too if nothing appears in yours.
If nothing matches anywhere, contact Bolt support through the app or bolt.eu with the date and amount; they can trace the order reference.
For more information about Bolt and all its known transaction codes, visit the Bolt merchant page.