BOLT EU — Bolt Bank Charge Explained

BOLT EU on your bank statement is a transaction descriptor for Bolt, a travel company. Bolt is a ride-hailing, scooter and delivery app operating across Europe, Africa and Latin America. Charges vary by trip or order, and a recurring amount may be a Bolt subscription.

What Is the BOLT EU Charge?

BOLT EU is a transaction descriptor for Bolt, a travel company.

Bolt is a ride-hailing, scooter and delivery app operating across Europe, Africa and Latin America. Charges vary by trip or order, and a recurring amount may be a Bolt subscription. They typically appear as BOLT.EU or BOLT on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code BOLT EU is the official identifier that Bolt registered with Visa or Mastercard.

Is the BOLT EU Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Bolt account to review recent activity.

How Do I Cancel or Dispute a BOLT EU Charge?

  1. Identify the charge: Confirm the charge is from Bolt by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Bolt and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Bolt Use on Bank Statements?

Bolt may also appear on your statement as:

Frequently Asked Questions About BOLT EU

What is BOLT EU on my bank statement?

BOLT EU is a bank statement transaction code for Bolt, a travel company. Bolt is a ride-hailing, scooter and delivery app operating across Europe, Africa and Latin America. Charges vary by trip or order, and a recurring amount may be a Bolt subscription. They typically appear as BOLT.EU or BOLT on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is BOLT EU a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Bolt account to review recent activity.

Why is BOLT EU on my bank statement?

BOLT EU appears on your statement because Bolt processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel BOLT EU?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a BOLT EU charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Bolt and all its known transaction codes, visit the Bolt merchant page.