UK Road (uk-road.com) is a government & local services company, and a charge from it on your bank statement is a payment taken by UK Road (uk-road.com). UK-Road.com is a third-party website — NOT the official DVLA or UK government — that charges £39.00 per month for access to vehicle-related tools such as driving licence changes, V5C logbook updates, and MOT checks. All of these services are available for free on the official DVLA website at gov.uk.
UK-Road.com is a third-party website — NOT the official DVLA or UK government — that charges £39.00 per month for access to vehicle-related tools such as driving licence changes, V5C logbook updates, and MOT checks. All of these services are available for free on the official DVLA website at gov.uk. Many users report being enrolled in the subscription without clear consent after visiting the site expecting to complete an official DVLA task. Some users report that the site can be mistaken for an official government service. If you see UK-ROAD, UK ROAD, or UK-ROAD.COM on your bank statement and did not knowingly sign up, contact your bank immediately and ask them to cancel the Continuous Payment Authority (CPA). Cancelling your card alone will not stop the charges — you must specifically instruct your bank to block further payments from this merchant. You can also report the site to Action Fraud at actionfraud.police.uk. Complete all DVLA tasks for free at gov.uk/browse/driving.
Category: Government & Local Services
UK Road (uk-road.com) has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.
This company may appear on your bank statement under one of these transaction descriptors:
If you see any of these codes on your statement, click the link above to find out more about that specific charge.
UK Road (uk-road.com) is a government & local services company. UK-Road.com is a third-party website — NOT the official DVLA or UK government — that charges £39.00 per month for access to vehicle-related tools such as driving licence changes, V5C logbook updates, and MOT checks. All of these services are available for free on the official DVLA website at gov.uk. Many users report being enrolled in the subscription without clear consent after visiting the site expecting to complete an official DVLA task. Some users report that the site can be mistaken for an official government service. If you see UK-ROAD, UK ROAD, or UK-ROAD.COM on your bank statement and did not knowingly sign up, contact your bank immediately and ask them to cancel the Continuous Payment Authority (CPA). Cancelling your card alone will not stop the charges — you must specifically instruct your bank to block further payments from this merchant. You can also report the site to Action Fraud at actionfraud.police.uk. Complete all DVLA tasks for free at gov.uk/browse/driving. It may appear on your bank statement under a shortened descriptor rather than its full name.
UK Road (uk-road.com) has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.
To cancel UK Road (uk-road.com), log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. Once cancelled, no further charges should be taken. If you have already been charged and wish to recover the money, contact your bank to raise a dispute.
If you do not recognise a charge from UK Road (uk-road.com), call the number on the back of your bank card or use your bank's mobile app to raise a dispute. Explain that you do not recognise the transaction and ask for a chargeback. Under Visa and Mastercard rules you typically have up to 120 days from the transaction date to raise a chargeback claim. For purchases over £100 paid by credit card, you may also have additional protection under Section 75 of the Consumer Credit Act.
Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why UK Road (uk-road.com) may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.
For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/uk-road