Stripe Charge on Your Bank Statement

Stripe is a finance company, and a charge from it on your bank statement is a payment taken by Stripe. Stripe is a payment processor used by countless online businesses, so a Stripe charge is usually for a purchase or subscription from another company. Look for the business name alongside Stripe in the descriptor to identify who you paid.

What Is Stripe?

Stripe is a payment processor used by countless online businesses, so a Stripe charge is usually for a purchase or subscription from another company. Look for the business name alongside Stripe in the descriptor to identify who you paid. Entries commonly read STRIPE or <merchant> via STRIPE.

Category: Finance

Is a Stripe Charge Legitimate?

Stripe is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Stripe account to review recent activity.

How Does Stripe Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel or Dispute a Stripe Charge?

  1. Check your account: Log in to your Stripe account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to Stripe customer support and request a cancellation or refund. Keep a written record of all communication.
  3. Raise a chargeback: If you did not authorise the charge and the merchant does not help, contact your bank to dispute the transaction. Your bank can raise a chargeback on your behalf under Visa or Mastercard rules.
  4. Section 75 protection: If the purchase was made on a credit card and was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

Frequently Asked Questions About Stripe Charges

What is Stripe on my bank statement?

Stripe is a finance company. Stripe is a payment processor used by countless online businesses, so a Stripe charge is usually for a purchase or subscription from another company. Look for the business name alongside Stripe in the descriptor to identify who you paid. Entries commonly read STRIPE or <merchant> via STRIPE. It may appear on your bank statement under a shortened descriptor rather than its full name.

Is a charge from Stripe legitimate?

Stripe is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Stripe account to review recent activity.

How do I cancel Stripe?

To cancel Stripe, log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. Once cancelled, no further charges should be taken. If you have already been charged and wish to recover the money, contact your bank to raise a dispute.

How do I dispute a Stripe charge?

If you do not recognise a charge from Stripe, call the number on the back of your bank card or use your bank's mobile app to raise a dispute. Explain that you do not recognise the transaction and ask for a chargeback. Under Visa and Mastercard rules you typically have up to 120 days from the transaction date to raise a chargeback claim. For purchases over £100 paid by credit card, you may also have additional protection under Section 75 of the Consumer Credit Act.

Why does Stripe appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why Stripe may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/stripe