New Look Charge on Your Bank Statement

New Look is a retail company, and a charge from it on your bank statement is a payment taken by New Look. New Look is a British fashion retailer offering affordable women's, men's and teen clothing. Charges are one-off purchases in store or online.

What Is New Look?

New Look is a British fashion retailer offering affordable women's, men's and teen clothing. Charges are one-off purchases in store or online. They typically appear as NEW LOOK or NEWLOOK.COM on your statement.

Category: Retail

Is a New Look Charge Legitimate?

New Look is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your New Look account to review recent activity.

How Does New Look Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel or Dispute a New Look Charge?

  1. Check your account: Log in to your New Look account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to New Look customer support and request a cancellation or refund. Keep a written record of all communication.
  3. Raise a chargeback: If you did not authorise the charge and the merchant does not help, contact your bank to dispute the transaction. Your bank can raise a chargeback on your behalf under Visa or Mastercard rules.
  4. Section 75 protection: If the purchase was made on a credit card and was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

Frequently Asked Questions About New Look Charges

What is New Look on my bank statement?

New Look is a retail company. New Look is a British fashion retailer offering affordable women's, men's and teen clothing. Charges are one-off purchases in store or online. They typically appear as NEW LOOK or NEWLOOK.COM on your statement. It may appear on your bank statement under a shortened descriptor rather than its full name.

Is a charge from New Look legitimate?

New Look is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your New Look account to review recent activity.

How do I cancel New Look?

To cancel New Look, log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. Once cancelled, no further charges should be taken. If you have already been charged and wish to recover the money, contact your bank to raise a dispute.

How do I dispute a New Look charge?

If you do not recognise a charge from New Look, call the number on the back of your bank card or use your bank's mobile app to raise a dispute. Explain that you do not recognise the transaction and ask for a chargeback. Under Visa and Mastercard rules you typically have up to 120 days from the transaction date to raise a chargeback claim. For purchases over £100 paid by credit card, you may also have additional protection under Section 75 of the Consumer Credit Act.

Why does New Look appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why New Look may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/new-look