Clearpay Charge on Your Bank Statement

Clearpay is a finance company, and a charge from it on your bank statement is a payment taken by Clearpay. Clearpay (called Afterpay in some countries) is a Buy Now Pay Later service that splits purchases into four interest-free instalments. A charge is usually one of those instalments for an order placed at another retailer, so expect several smaller payments over six weeks.

What Is Clearpay?

Clearpay (called Afterpay in some countries) is a Buy Now Pay Later service that splits purchases into four interest-free instalments. A charge is usually one of those instalments for an order placed at another retailer, so expect several smaller payments over six weeks. Missed payments can trigger late fees, and entries typically read CLEARPAY.

Category: Finance

Is a Clearpay Charge Legitimate?

Clearpay has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

How Does Clearpay Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel or Dispute a Clearpay Charge?

  1. Check your account: Log in to your Clearpay account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to Clearpay customer support and request a cancellation or refund. Keep a written record of all communication.
  3. Raise a chargeback: If you did not authorise the charge and the merchant does not help, contact your bank to dispute the transaction. Your bank can raise a chargeback on your behalf under Visa or Mastercard rules.
  4. Section 75 protection: If the purchase was made on a credit card and was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

Frequently Asked Questions About Clearpay Charges

What is Clearpay on my bank statement?

Clearpay is a finance company. Clearpay (called Afterpay in some countries) is a Buy Now Pay Later service that splits purchases into four interest-free instalments. A charge is usually one of those instalments for an order placed at another retailer, so expect several smaller payments over six weeks. Missed payments can trigger late fees, and entries typically read CLEARPAY. It may appear on your bank statement under a shortened descriptor rather than its full name.

Is a charge from Clearpay legitimate?

Clearpay has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

How do I cancel Clearpay?

To cancel Clearpay, log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. Once cancelled, no further charges should be taken. If you have already been charged and wish to recover the money, contact your bank to raise a dispute.

How do I dispute a Clearpay charge?

If you do not recognise a charge from Clearpay, call the number on the back of your bank card or use your bank's mobile app to raise a dispute. Explain that you do not recognise the transaction and ask for a chargeback. Under Visa and Mastercard rules you typically have up to 120 days from the transaction date to raise a chargeback claim. For purchases over £100 paid by credit card, you may also have additional protection under Section 75 of the Consumer Credit Act.

Why does Clearpay appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why Clearpay may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/clearpay