Aviva Charge on Your Bank Statement

Aviva is a finance company, and a charge from it on your bank statement is a payment taken by Aviva. Aviva is a major UK insurance and pensions provider, covering home, motor, life, health and travel, plus workplace and personal pensions. A recurring charge is usually a monthly insurance premium or pension contribution, which can change at renewal.

What Is Aviva?

Aviva is a major UK insurance and pensions provider, covering home, motor, life, health and travel, plus workplace and personal pensions. A recurring charge is usually a monthly insurance premium or pension contribution, which can change at renewal. It typically appears as AVIVA on your statement.

Category: Finance

Is a Aviva Charge Legitimate?

Aviva is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Aviva account to review recent activity.

How Does Aviva Appear on Your Bank Statement?

This company may appear on your bank statement under one of these transaction descriptors:

If you see any of these codes on your statement, click the link above to find out more about that specific charge.

How Do I Cancel or Dispute a Aviva Charge?

  1. Check your account: Log in to your Aviva account and review your active subscriptions and recent transactions. You may have forgotten about a trial or annual renewal.
  2. Contact the merchant: Reach out to Aviva customer support and request a cancellation or refund. Keep a written record of all communication.
  3. Raise a chargeback: If you did not authorise the charge and the merchant does not help, contact your bank to dispute the transaction. Your bank can raise a chargeback on your behalf under Visa or Mastercard rules.
  4. Section 75 protection: If the purchase was made on a credit card and was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

Frequently Asked Questions About Aviva Charges

What is Aviva on my bank statement?

Aviva is a finance company. Aviva is a major UK insurance and pensions provider, covering home, motor, life, health and travel, plus workplace and personal pensions. A recurring charge is usually a monthly insurance premium or pension contribution, which can change at renewal. It typically appears as AVIVA on your statement. It may appear on your bank statement under a shortened descriptor rather than its full name.

Is a charge from Aviva legitimate?

Aviva is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Aviva account to review recent activity.

How do I cancel Aviva?

To cancel Aviva, log in to your account on their website and navigate to your account or subscription settings. Alternatively, contact their customer support directly. Once cancelled, no further charges should be taken. If you have already been charged and wish to recover the money, contact your bank to raise a dispute.

How do I dispute a Aviva charge?

If you do not recognise a charge from Aviva, call the number on the back of your bank card or use your bank's mobile app to raise a dispute. Explain that you do not recognise the transaction and ask for a chargeback. Under Visa and Mastercard rules you typically have up to 120 days from the transaction date to raise a chargeback claim. For purchases over £100 paid by credit card, you may also have additional protection under Section 75 of the Consumer Credit Act.

Why does Aviva appear on my statement with a different name?

Banks display a short "transaction descriptor" set by the merchant's payment processor, not the company's full trading name. This is why Aviva may appear as an abbreviation or code. The descriptor is usually the company's registered payment name, which can differ from the brand name you recognise.

For full details, user reviews, and contact information, visit https://www.detectmycharge.com/merchants/aviva