XBOX on your bank statement may relate to Microsoft, which is listed in the Technology category. Microsoft bills for a range of products including Microsoft 365, Xbox Game Pass, Xbox Live, OneDrive storage and Windows Store purchases. It commonly appears as MICROSOFT, MSFT or MICROSOFT*<service> on your statement.
XBOX may relate to Microsoft, which is listed in the Technology category.
Microsoft bills for a range of products including Microsoft 365, Xbox Game Pass, Xbox Live, OneDrive storage and Windows Store purchases. It commonly appears as MICROSOFT, MSFT or MICROSOFT*<service> on your statement.
XBOX is how this charge may appear on your bank or card statement.
Microsoft may also appear on your statement as:
XBOX is a bank statement transaction code that may relate to Microsoft, which is listed in the Technology category. Microsoft bills for a range of products including Microsoft 365, Xbox Game Pass, Xbox Live, OneDrive storage and Windows Store purchases. It commonly appears as MICROSOFT, MSFT or MICROSOFT*<service> on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.
XBOX is how this charge may appear on your bank or card statement.
If this is a recurring payment you no longer want, log in to your Microsoft account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Microsoft directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
XBOX (often shown as MICROSOFT*XBOX, MSFT *XBOX, or XBOX followed by a reference) on your statement is a payment taken by Microsoft for something bought through the Xbox or Microsoft Store ecosystem. Microsoft owns Xbox, so the charge may show either name — and the same purchase can appear as "Microsoft" on one bank and "Xbox" on another, which is a common source of confusion.
Xbox Game Pass bills on the same date each month, with different tiers at different prices. One-off purchases include games bought from the Xbox Store, downloadable content, and in-game currency and items purchased through the console. Console hardware and accessories bought from the Microsoft Store also bill under Microsoft/Xbox descriptors.
Examples include a child or family member buying games or in-game items on a console where your card is saved — purchases on Xbox take only a few clicks once a card is on the account. Other examples include: a Game Pass free trial converting to a paid subscription, an annual subscription renewing, or a discounted introductory rate ending so the amount suddenly changes. Subscriptions also keep billing even if the console hasn't been switched on for months.
Sign in at account.microsoft.com with the email used on the console and open Payment options → Order history — every charge is listed with its date, item, and amount. Also check Services & subscriptions on the same site to see active subscriptions and their renewal dates. If nothing matches, check other family members' Microsoft accounts: the charge follows the account that made the purchase, which may not be yours even if it's your card.
To stop a recurring charge, cancel the subscription at account.microsoft.com under Services & subscriptions (you keep access until the period ends). Microsoft handles refund requests for digital purchases through support.xbox.com. Contact Microsoft support first to trace the account.
For more information about Microsoft and all its known transaction codes, visit the Microsoft merchant page.