MICROSOFT 365 — Microsoft Bank Charge Explained

MICROSOFT 365 on your bank statement may relate to Microsoft, which is listed in the Technology category. Microsoft bills for a range of products including Microsoft 365, Xbox Game Pass, Xbox Live, OneDrive storage and Windows Store purchases. It commonly appears as MICROSOFT, MSFT or MICROSOFT*<service> on your statement.

What Is the MICROSOFT 365 Charge?

MICROSOFT 365 may relate to Microsoft, which is listed in the Technology category.

Microsoft bills for a range of products including Microsoft 365, Xbox Game Pass, Xbox Live, OneDrive storage and Windows Store purchases. It commonly appears as MICROSOFT, MSFT or MICROSOFT*<service> on your statement.

MICROSOFT 365 is how this charge may appear on your bank or card statement.

How Do I Cancel a MICROSOFT 365 Charge?

  1. Identify the charge: Confirm the charge is from Microsoft by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Microsoft account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Microsoft directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Microsoft Use on Bank Statements?

Microsoft may also appear on your statement as:

Frequently Asked Questions About MICROSOFT 365

What is MICROSOFT 365 on my bank statement?

MICROSOFT 365 is a bank statement transaction code that may relate to Microsoft, which is listed in the Technology category. Microsoft bills for a range of products including Microsoft 365, Xbox Game Pass, Xbox Live, OneDrive storage and Windows Store purchases. It commonly appears as MICROSOFT, MSFT or MICROSOFT*<service> on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is MICROSOFT 365 on my bank statement?

MICROSOFT 365 is how this charge may appear on your bank or card statement.

How do I cancel MICROSOFT 365?

If this is a recurring payment you no longer want, log in to your Microsoft account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Microsoft directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Microsoft and all its known transaction codes, visit the Microsoft merchant page.