WORLDPAY — Worldpay Bank Charge Explained

WORLDPAY on your bank statement is a transaction descriptor for Worldpay, a finance company. One of the world's largest payment processors, used by thousands of merchants. If Worldpay appears on your statement, the underlying charge is from a retailer who uses Worldpay to process card payments — the actual merchant name is hidden.

What Is the WORLDPAY Charge?

WORLDPAY is a transaction descriptor for Worldpay, a finance company.

One of the world's largest payment processors, used by thousands of merchants. If Worldpay appears on your statement, the underlying charge is from a retailer who uses Worldpay to process card payments — the actual merchant name is hidden.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code WORLDPAY is the official identifier that Worldpay registered with Visa or Mastercard.

Is the WORLDPAY Charge Legitimate?

Worldpay is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Worldpay account to review recent activity.

How Do I Cancel or Dispute a WORLDPAY Charge?

  1. Identify the charge: Confirm the charge is from Worldpay by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Worldpay and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Worldpay customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the WORLDPAY transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Worldpay Use on Bank Statements?

Worldpay may also appear on your statement as:

Frequently Asked Questions About WORLDPAY

What is WORLDPAY on my bank statement?

WORLDPAY is a bank statement transaction code for Worldpay, a finance company. One of the world's largest payment processors, used by thousands of merchants. If Worldpay appears on your statement, the underlying charge is from a retailer who uses Worldpay to process card payments — the actual merchant name is hidden. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is WORLDPAY a scam?

Worldpay is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Worldpay account to review recent activity.

Why is WORLDPAY on my bank statement?

WORLDPAY appears on your statement because Worldpay processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel WORLDPAY?

To stop WORLDPAY charges from appearing on your statement, you need to cancel your Worldpay subscription or account. Log in to the Worldpay website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a WORLDPAY charge?

If you believe you have been charged incorrectly by Worldpay, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Worldpay and all its known transaction codes, visit the Worldpay merchant page.