WISE.COM on your bank statement is a transaction descriptor for Wise, a finance company. Wise (formerly TransferWise) is an international money-transfer and multi-currency account service known for low, transparent fees. A charge is usually a transfer plus its small fee, a currency conversion, or a Wise card purchase.
WISE.COM is a transaction descriptor for Wise, a finance company.
Wise (formerly TransferWise) is an international money-transfer and multi-currency account service known for low, transparent fees. A charge is usually a transfer plus its small fee, a currency conversion, or a Wise card purchase. It typically appears as WISE or TRANSFERWISE on your statement.
This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code WISE.COM is the official identifier that Wise registered with Visa or Mastercard.
Wise is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Wise account to review recent activity.
Wise may also appear on your statement as:
WISE.COM is a bank statement transaction code for Wise, a finance company. Wise (formerly TransferWise) is an international money-transfer and multi-currency account service known for low, transparent fees. A charge is usually a transfer plus its small fee, a currency conversion, or a Wise card purchase. It typically appears as WISE or TRANSFERWISE on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.
Wise is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Wise account to review recent activity.
WISE.COM appears on your statement because Wise processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.
To stop WISE.COM charges from appearing on your statement, you need to cancel your Wise subscription or account. Log in to the Wise website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.
If you believe you have been charged incorrectly by Wise, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.
For more information about Wise and all its known transaction codes, visit the Wise merchant page.