VRBO — Vrbo Bank Charge Explained

VRBO on your bank statement is a transaction descriptor for Vrbo, a travel company. Vrbo is a holiday-rental platform for whole-home stays, part of Expedia Group. Charges are per booking and vary widely, sometimes split into a deposit and balance plus service fees.

What Is the VRBO Charge?

VRBO is a transaction descriptor for Vrbo, a travel company.

Vrbo is a holiday-rental platform for whole-home stays, part of Expedia Group. Charges are per booking and vary widely, sometimes split into a deposit and balance plus service fees. They typically appear as VRBO or HOMEAWAY on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code VRBO is the official identifier that Vrbo registered with Visa or Mastercard.

Is the VRBO Charge Legitimate?

Vrbo is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Vrbo account to review recent activity.

How Do I Cancel or Dispute a VRBO Charge?

  1. Identify the charge: Confirm the charge is from Vrbo by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Vrbo and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Vrbo customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the VRBO transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Vrbo Use on Bank Statements?

Vrbo may also appear on your statement as:

Frequently Asked Questions About VRBO

What is VRBO on my bank statement?

VRBO is a bank statement transaction code for Vrbo, a travel company. Vrbo is a holiday-rental platform for whole-home stays, part of Expedia Group. Charges are per booking and vary widely, sometimes split into a deposit and balance plus service fees. They typically appear as VRBO or HOMEAWAY on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is VRBO a scam?

Vrbo is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Vrbo account to review recent activity.

Why is VRBO on my bank statement?

VRBO appears on your statement because Vrbo processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel VRBO?

To stop VRBO charges from appearing on your statement, you need to cancel your Vrbo subscription or account. Log in to the Vrbo website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a VRBO charge?

If you believe you have been charged incorrectly by Vrbo, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Vrbo and all its known transaction codes, visit the Vrbo merchant page.