SHEIN — Shein Bank Charge Explained

SHEIN on your bank statement may relate to Shein, which is listed in the Retail category. Shein is a Chinese online fast-fashion retailer known for very low prices on clothing and accessories. Charges are one-off orders that vary in size, and items ship from overseas so delivery times are longer.

What Is the SHEIN Charge?

SHEIN may relate to Shein, which is listed in the Retail category.

Shein is a Chinese online fast-fashion retailer known for very low prices on clothing and accessories. Charges are one-off orders that vary in size, and items ship from overseas so delivery times are longer. They usually appear as SHEIN or SHEIN.COM; review any charge you do not recognise.

SHEIN is how this charge may appear on your bank or card statement.

How Do I Cancel a SHEIN Charge?

  1. Identify the charge: Confirm the charge is from Shein by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Shein account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Shein directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Shein Use on Bank Statements?

Shein may also appear on your statement as:

Frequently Asked Questions About SHEIN

What is SHEIN on my bank statement?

SHEIN is a bank statement transaction code that may relate to Shein, which is listed in the Retail category. Shein is a Chinese online fast-fashion retailer known for very low prices on clothing and accessories. Charges are one-off orders that vary in size, and items ship from overseas so delivery times are longer. They usually appear as SHEIN or SHEIN.COM; review any charge you do not recognise. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is SHEIN on my bank statement?

SHEIN is how this charge may appear on your bank or card statement.

How do I cancel SHEIN?

If this is a recurring payment you no longer want, log in to your Shein account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Shein directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

More About the SHEIN Charge

Checking an unfamiliar charge

SHEIN is an online retailer. A statement entry may relate to an order placed on shein.com or the app; compare the date and amount with My Orders and email confirmations. If no matching order exists, contact Shein through the app or website and ask your bank or card issuer for transaction details. Only you and your bank can confirm whether a payment was authorised.

Customer support

For an order question, return, cancellation or refund request, use Shein’s customer service through the app or website. The merchant can confirm its own order and account records.

Related charges

For more information about Shein and all its known transaction codes, visit the Shein merchant page.