POSTCODE LOTTERY — Postcode Lottery Bank Charge Explained

POSTCODE LOTTERY on your bank statement is a transaction descriptor for Postcode Lottery, a finance company. The People's Postcode Lottery is a subscription lottery with draws based on your postcode, with proceeds supporting charities. A recurring charge is your monthly subscription, taken by Direct Debit for each entry you hold.

What Is the POSTCODE LOTTERY Charge?

POSTCODE LOTTERY is a transaction descriptor for Postcode Lottery, a finance company.

The People's Postcode Lottery is a subscription lottery with draws based on your postcode, with proceeds supporting charities. A recurring charge is your monthly subscription, taken by Direct Debit for each entry you hold. It typically appears as POSTCODE LOTTERY on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code POSTCODE LOTTERY is the official identifier that Postcode Lottery registered with Visa or Mastercard.

Is the POSTCODE LOTTERY Charge Legitimate?

Postcode Lottery has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

How Do I Cancel or Dispute a POSTCODE LOTTERY Charge?

  1. Identify the charge: Confirm the charge is from Postcode Lottery by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Postcode Lottery and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Postcode Lottery customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the POSTCODE LOTTERY transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Postcode Lottery Use on Bank Statements?

Postcode Lottery may also appear on your statement as:

Frequently Asked Questions About POSTCODE LOTTERY

What is POSTCODE LOTTERY on my bank statement?

POSTCODE LOTTERY is a bank statement transaction code for Postcode Lottery, a finance company. The People's Postcode Lottery is a subscription lottery with draws based on your postcode, with proceeds supporting charities. A recurring charge is your monthly subscription, taken by Direct Debit for each entry you hold. It typically appears as POSTCODE LOTTERY on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is POSTCODE LOTTERY a scam?

Postcode Lottery has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

Why is POSTCODE LOTTERY on my bank statement?

POSTCODE LOTTERY appears on your statement because Postcode Lottery processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel POSTCODE LOTTERY?

To stop POSTCODE LOTTERY charges from appearing on your statement, you need to cancel your Postcode Lottery subscription or account. Log in to the Postcode Lottery website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a POSTCODE LOTTERY charge?

If you believe you have been charged incorrectly by Postcode Lottery, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Postcode Lottery and all its known transaction codes, visit the Postcode Lottery merchant page.