PET PLAN — Petplan Bank Charge Explained

PET PLAN on your bank statement is a transaction descriptor for Petplan, a subscription company. Petplan is a UK pet-insurance provider covering vet bills for dogs, cats and rabbits. A recurring charge is your monthly insurance premium, which can rise at renewal as your pet ages.

What Is the PET PLAN Charge?

PET PLAN is a transaction descriptor for Petplan, a subscription company.

Petplan is a UK pet-insurance provider covering vet bills for dogs, cats and rabbits. A recurring charge is your monthly insurance premium, which can rise at renewal as your pet ages. It typically appears as PETPLAN on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code PET PLAN is the official identifier that Petplan registered with Visa or Mastercard.

Is the PET PLAN Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Petplan account to review recent activity.

How Do I Cancel or Dispute a PET PLAN Charge?

  1. Identify the charge: Confirm the charge is from Petplan by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Petplan and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Petplan Use on Bank Statements?

Petplan may also appear on your statement as:

Frequently Asked Questions About PET PLAN

What is PET PLAN on my bank statement?

PET PLAN is a bank statement transaction code for Petplan, a subscription company. Petplan is a UK pet-insurance provider covering vet bills for dogs, cats and rabbits. A recurring charge is your monthly insurance premium, which can rise at renewal as your pet ages. It typically appears as PETPLAN on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is PET PLAN a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Petplan account to review recent activity.

Why is PET PLAN on my bank statement?

PET PLAN appears on your statement because Petplan processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel PET PLAN?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a PET PLAN charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Petplan and all its known transaction codes, visit the Petplan merchant page.