OPENAI.COM — OpenAI Bank Charge Explained

OPENAI.COM on your bank statement may relate to OpenAI, which is listed in the Subscription category. OpenAI is the AI company behind ChatGPT, billing for ChatGPT Plus/Pro subscriptions and pay-as-you-go API usage. They typically appear as OPENAI or OPENAI*CHATGPT on your statement.

What Is the OPENAI.COM Charge?

OPENAI.COM may relate to OpenAI, which is listed in the Subscription category.

OpenAI is the AI company behind ChatGPT, billing for ChatGPT Plus/Pro subscriptions and pay-as-you-go API usage. They typically appear as OPENAI or OPENAI*CHATGPT on your statement.

OPENAI.COM is how this charge may appear on your bank or card statement.

How Do I Cancel a OPENAI.COM Charge?

  1. Identify the charge: Confirm the charge is from OpenAI by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your OpenAI account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact OpenAI directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does OpenAI Use on Bank Statements?

OpenAI may also appear on your statement as:

Frequently Asked Questions About OPENAI.COM

What is OPENAI.COM on my bank statement?

OPENAI.COM is a bank statement transaction code that may relate to OpenAI, which is listed in the Subscription category. OpenAI is the AI company behind ChatGPT, billing for ChatGPT Plus/Pro subscriptions and pay-as-you-go API usage. They typically appear as OPENAI or OPENAI*CHATGPT on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is OPENAI.COM on my bank statement?

OPENAI.COM is how this charge may appear on your bank or card statement.

How do I cancel OPENAI.COM?

If this is a recurring payment you no longer want, log in to your OpenAI account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact OpenAI directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

More About the OPENAI.COM Charge

What an OPENAI charge is

OPENAI (also seen as OPENAI.COM, CHATGPT SUBSCRIPTION, or OPENAI *CHATGPT) is a charge from OpenAI, the company behind ChatGPT. The statement shows "OpenAI," not "ChatGPT," which is the usual reason people don't immediately recognise it.

OpenAI subscription plans

OpenAI's consumer plans include ChatGPT Plus at $20/month and ChatGPT Pro at $100 or $200/month, with a lower-cost Go tier in some regions. Plans are billed monthly and renew automatically until cancelled. Because pricing is set in USD, non-US customers may see a currency-conversion element and slight month-to-month variation.

The billing quirk that trips people up

ChatGPT can be billed through three different systems depending on where you signed up, and this decides both what your statement says and where you must cancel. If you subscribed on the ChatGPT website, OpenAI bills you directly and the descriptor shows OpenAI. If you subscribed inside the iPhone app, Apple bills you and the charge shows as APPLE.COM/BILL. If you subscribed on Android, Google bills you and it shows as Google Play.

How to confirm and cancel it

For a web (OpenAI-billed) subscription: sign in at chatgpt.com in a browser, go to Settings, then Billing or My Plan, and select Manage/Cancel subscription — this confirms your plan and renewal date. Access continues to the end of the current billing period. Important: if the charge is actually via Apple or Google, the cancel button won't appear here; you must cancel in your Apple ID → Subscriptions or Google Play → Subscriptions instead.

OpenAI's own process

If your account shows no matching plan, or you've never used ChatGPT, contact OpenAI support.

Related charges

For more information about OpenAI and all its known transaction codes, visit the OpenAI merchant page.