CHATGPT PLUS — OpenAI Bank Charge Explained

CHATGPT PLUS on your bank statement is a transaction descriptor for OpenAI, a subscription company. OpenAI is the AI company behind ChatGPT, billing for ChatGPT Plus/Pro subscriptions and pay-as-you-go API usage. A fixed recurring amount is usually a subscription, while variable amounts are API usage charged in arrears.

What Is the CHATGPT PLUS Charge?

CHATGPT PLUS is a transaction descriptor for OpenAI, a subscription company.

OpenAI is the AI company behind ChatGPT, billing for ChatGPT Plus/Pro subscriptions and pay-as-you-go API usage. A fixed recurring amount is usually a subscription, while variable amounts are API usage charged in arrears. They typically appear as OPENAI or OPENAI*CHATGPT on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code CHATGPT PLUS is the official identifier that OpenAI registered with Visa or Mastercard.

Is the CHATGPT PLUS Charge Legitimate?

OpenAI is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your OpenAI account to review recent activity.

How Do I Cancel or Dispute a CHATGPT PLUS Charge?

  1. Identify the charge: Confirm the charge is from OpenAI by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to OpenAI and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact OpenAI customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the CHATGPT PLUS transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does OpenAI Use on Bank Statements?

OpenAI may also appear on your statement as:

Frequently Asked Questions About CHATGPT PLUS

What is CHATGPT PLUS on my bank statement?

CHATGPT PLUS is a bank statement transaction code for OpenAI, a subscription company. OpenAI is the AI company behind ChatGPT, billing for ChatGPT Plus/Pro subscriptions and pay-as-you-go API usage. A fixed recurring amount is usually a subscription, while variable amounts are API usage charged in arrears. They typically appear as OPENAI or OPENAI*CHATGPT on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is CHATGPT PLUS a scam?

OpenAI is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your OpenAI account to review recent activity.

Why is CHATGPT PLUS on my bank statement?

CHATGPT PLUS appears on your statement because OpenAI processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel CHATGPT PLUS?

To stop CHATGPT PLUS charges from appearing on your statement, you need to cancel your OpenAI subscription or account. Log in to the OpenAI website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a CHATGPT PLUS charge?

If you believe you have been charged incorrectly by OpenAI, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about OpenAI and all its known transaction codes, visit the OpenAI merchant page.