ONE DRIVE — Microsoft OneDrive Bank Charge Explained

ONE DRIVE on your bank statement is a transaction descriptor for Microsoft OneDrive, a cloud storage company. Microsoft OneDrive is a cloud storage service. Charges appear when purchasing additional storage beyond the free 5 GB, or as part of a Microsoft 365 subscription.

What Is the ONE DRIVE Charge?

ONE DRIVE is a transaction descriptor for Microsoft OneDrive, a cloud storage company.

Microsoft OneDrive is a cloud storage service. Charges appear when purchasing additional storage beyond the free 5 GB, or as part of a Microsoft 365 subscription. Descriptors usually begin with MICROSOFT and may include "1DRIV" or similar abbreviations.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code ONE DRIVE is the official identifier that Microsoft OneDrive registered with Visa or Mastercard.

Is the ONE DRIVE Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Microsoft OneDrive account to review recent activity.

How Do I Cancel or Dispute a ONE DRIVE Charge?

  1. Identify the charge: Confirm the charge is from Microsoft OneDrive by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Microsoft OneDrive and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Microsoft OneDrive Use on Bank Statements?

Microsoft OneDrive may also appear on your statement as:

Frequently Asked Questions About ONE DRIVE

What is ONE DRIVE on my bank statement?

ONE DRIVE is a bank statement transaction code for Microsoft OneDrive, a cloud storage company. Microsoft OneDrive is a cloud storage service. Charges appear when purchasing additional storage beyond the free 5 GB, or as part of a Microsoft 365 subscription. Descriptors usually begin with MICROSOFT and may include "1DRIV" or similar abbreviations. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is ONE DRIVE a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Microsoft OneDrive account to review recent activity.

Why is ONE DRIVE on my bank statement?

ONE DRIVE appears on your statement because Microsoft OneDrive processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel ONE DRIVE?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a ONE DRIVE charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Microsoft OneDrive and all its known transaction codes, visit the Microsoft OneDrive merchant page.