OCADO.COM — Ocado Bank Charge Explained

OCADO.COM on your bank statement may relate to Ocado, which is listed in the Retail category. Ocado is an online-only supermarket with a wide grocery range and a long-standing M&S partnership. Charges are per delivery and vary by basket, while a fixed recurring amount is likely an Ocado Smart Pass delivery subscription.

What Is the OCADO.COM Charge?

OCADO.COM may relate to Ocado, which is listed in the Retail category.

Ocado is an online-only supermarket with a wide grocery range and a long-standing M&S partnership. Charges are per delivery and vary by basket, while a fixed recurring amount is likely an Ocado Smart Pass delivery subscription. It typically appears as OCADO or OCADO.COM on your statement.

OCADO.COM is how this charge may appear on your bank or card statement.

How Do I Cancel a OCADO.COM Charge?

  1. Identify the charge: Confirm the charge is from Ocado by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Ocado account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Ocado directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Ocado Use on Bank Statements?

Ocado may also appear on your statement as:

Frequently Asked Questions About OCADO.COM

What is OCADO.COM on my bank statement?

OCADO.COM is a bank statement transaction code that may relate to Ocado, which is listed in the Retail category. Ocado is an online-only supermarket with a wide grocery range and a long-standing M&S partnership. Charges are per delivery and vary by basket, while a fixed recurring amount is likely an Ocado Smart Pass delivery subscription. It typically appears as OCADO or OCADO.COM on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is OCADO.COM on my bank statement?

OCADO.COM is how this charge may appear on your bank or card statement.

How do I cancel OCADO.COM?

If this is a recurring payment you no longer want, log in to your Ocado account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Ocado directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Ocado and all its known transaction codes, visit the Ocado merchant page.