OBSIDIAN SYNC — Obsidian Bank Charge Explained

OBSIDIAN SYNC on your bank statement is a transaction descriptor for Obsidian, a subscription company. Obsidian is a local-first knowledge base and note-taking app that is free for personal use. A charge is usually for optional add-ons such as Sync or Publish, or a commercial licence, billed as a subscription.

What Is the OBSIDIAN SYNC Charge?

OBSIDIAN SYNC is a transaction descriptor for Obsidian, a subscription company.

Obsidian is a local-first knowledge base and note-taking app that is free for personal use. A charge is usually for optional add-ons such as Sync or Publish, or a commercial licence, billed as a subscription. It typically appears as OBSIDIAN on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code OBSIDIAN SYNC is the official identifier that Obsidian registered with Visa or Mastercard.

Is the OBSIDIAN SYNC Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Obsidian account to review recent activity.

How Do I Cancel or Dispute a OBSIDIAN SYNC Charge?

  1. Identify the charge: Confirm the charge is from Obsidian by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Obsidian and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Obsidian Use on Bank Statements?

Obsidian may also appear on your statement as:

Frequently Asked Questions About OBSIDIAN SYNC

What is OBSIDIAN SYNC on my bank statement?

OBSIDIAN SYNC is a bank statement transaction code for Obsidian, a subscription company. Obsidian is a local-first knowledge base and note-taking app that is free for personal use. A charge is usually for optional add-ons such as Sync or Publish, or a commercial licence, billed as a subscription. It typically appears as OBSIDIAN on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is OBSIDIAN SYNC a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Obsidian account to review recent activity.

Why is OBSIDIAN SYNC on my bank statement?

OBSIDIAN SYNC appears on your statement because Obsidian processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel OBSIDIAN SYNC?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a OBSIDIAN SYNC charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Obsidian and all its known transaction codes, visit the Obsidian merchant page.