NOW BROADBAND — NOW Bank Charge Explained

NOW BROADBAND on your bank statement is a transaction descriptor for NOW, a subscription company. NOW (formerly NOW TV) is Sky's contract-free streaming service, sold as monthly Entertainment, Cinema and Sports memberships. A recurring charge is whichever membership passes you hold, and Sports in particular can be a larger monthly amount.

What Is the NOW BROADBAND Charge?

NOW BROADBAND is a transaction descriptor for NOW, a subscription company.

NOW (formerly NOW TV) is Sky's contract-free streaming service, sold as monthly Entertainment, Cinema and Sports memberships. A recurring charge is whichever membership passes you hold, and Sports in particular can be a larger monthly amount. It usually appears as NOW or NOWTV, and you can cancel any pass to stop future billing.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code NOW BROADBAND is the official identifier that NOW registered with Visa or Mastercard.

Is the NOW BROADBAND Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your NOW account to review recent activity.

How Do I Cancel or Dispute a NOW BROADBAND Charge?

  1. Identify the charge: Confirm the charge is from NOW by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to NOW and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does NOW Use on Bank Statements?

NOW may also appear on your statement as:

Frequently Asked Questions About NOW BROADBAND

What is NOW BROADBAND on my bank statement?

NOW BROADBAND is a bank statement transaction code for NOW, a subscription company. NOW (formerly NOW TV) is Sky's contract-free streaming service, sold as monthly Entertainment, Cinema and Sports memberships. A recurring charge is whichever membership passes you hold, and Sports in particular can be a larger monthly amount. It usually appears as NOW or NOWTV, and you can cancel any pass to stop future billing. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is NOW BROADBAND a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your NOW account to review recent activity.

Why is NOW BROADBAND on my bank statement?

NOW BROADBAND appears on your statement because NOW processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel NOW BROADBAND?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a NOW BROADBAND charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about NOW and all its known transaction codes, visit the NOW merchant page.