GUMTREE.COM — Gumtree Bank Charge Explained

GUMTREE.COM on your bank statement is a transaction descriptor for Gumtree, a retail company. Gumtree is a UK classified-ads site for buying, selling and local services. A direct charge is usually a fee for a paid or promoted listing rather than an item purchase, since most deals are arranged privately.

What Is the GUMTREE.COM Charge?

GUMTREE.COM is a transaction descriptor for Gumtree, a retail company.

Gumtree is a UK classified-ads site for buying, selling and local services. A direct charge is usually a fee for a paid or promoted listing rather than an item purchase, since most deals are arranged privately. Be cautious of off-platform payment scams, and entries read GUMTREE.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code GUMTREE.COM is the official identifier that Gumtree registered with Visa or Mastercard.

Is the GUMTREE.COM Charge Legitimate?

Gumtree has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

How Do I Cancel or Dispute a GUMTREE.COM Charge?

  1. Identify the charge: Confirm the charge is from Gumtree by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Gumtree and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Gumtree customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the GUMTREE.COM transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Gumtree Use on Bank Statements?

Gumtree may also appear on your statement as:

Frequently Asked Questions About GUMTREE.COM

What is GUMTREE.COM on my bank statement?

GUMTREE.COM is a bank statement transaction code for Gumtree, a retail company. Gumtree is a UK classified-ads site for buying, selling and local services. A direct charge is usually a fee for a paid or promoted listing rather than an item purchase, since most deals are arranged privately. Be cautious of off-platform payment scams, and entries read GUMTREE. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is GUMTREE.COM a scam?

Gumtree has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

Why is GUMTREE.COM on my bank statement?

GUMTREE.COM appears on your statement because Gumtree processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel GUMTREE.COM?

To stop GUMTREE.COM charges from appearing on your statement, you need to cancel your Gumtree subscription or account. Log in to the Gumtree website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a GUMTREE.COM charge?

If you believe you have been charged incorrectly by Gumtree, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Gumtree and all its known transaction codes, visit the Gumtree merchant page.