GRABFOOD — Grab Bank Charge Explained

GRABFOOD on your bank statement is a transaction descriptor for Grab, a travel company. Southeast Asian superapp for ride-hailing, food delivery, and payments. Major service in Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia.

What Is the GRABFOOD Charge?

GRABFOOD is a transaction descriptor for Grab, a travel company.

Southeast Asian superapp for ride-hailing, food delivery, and payments. Major service in Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code GRABFOOD is the official identifier that Grab registered with Visa or Mastercard.

Is the GRABFOOD Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Grab account to review recent activity.

How Do I Cancel or Dispute a GRABFOOD Charge?

  1. Identify the charge: Confirm the charge is from Grab by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Grab and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Grab Use on Bank Statements?

Grab may also appear on your statement as:

Frequently Asked Questions About GRABFOOD

What is GRABFOOD on my bank statement?

GRABFOOD is a bank statement transaction code for Grab, a travel company. Southeast Asian superapp for ride-hailing, food delivery, and payments. Major service in Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is GRABFOOD a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Grab account to review recent activity.

Why is GRABFOOD on my bank statement?

GRABFOOD appears on your statement because Grab processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel GRABFOOD?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a GRABFOOD charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Grab and all its known transaction codes, visit the Grab merchant page.