GOPUFF — Gopuff Bank Charge Explained

GOPUFF on your bank statement is a transaction descriptor for Gopuff, a retail company. Gopuff is an instant-delivery service for snacks, drinks, household essentials and convenience items from local hubs. Charges are per order and vary by basket plus delivery and service fees, and a Fam membership can reduce fees.

What Is the GOPUFF Charge?

GOPUFF is a transaction descriptor for Gopuff, a retail company.

Gopuff is an instant-delivery service for snacks, drinks, household essentials and convenience items from local hubs. Charges are per order and vary by basket plus delivery and service fees, and a Fam membership can reduce fees. It typically appears as GOPUFF on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code GOPUFF is the official identifier that Gopuff registered with Visa or Mastercard.

Is the GOPUFF Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Gopuff account to review recent activity.

How Do I Cancel or Dispute a GOPUFF Charge?

  1. Identify the charge: Confirm the charge is from Gopuff by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Gopuff and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Gopuff Use on Bank Statements?

Gopuff may also appear on your statement as:

Frequently Asked Questions About GOPUFF

What is GOPUFF on my bank statement?

GOPUFF is a bank statement transaction code for Gopuff, a retail company. Gopuff is an instant-delivery service for snacks, drinks, household essentials and convenience items from local hubs. Charges are per order and vary by basket plus delivery and service fees, and a Fam membership can reduce fees. It typically appears as GOPUFF on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is GOPUFF a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Gopuff account to review recent activity.

Why is GOPUFF on my bank statement?

GOPUFF appears on your statement because Gopuff processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel GOPUFF?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a GOPUFF charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Gopuff and all its known transaction codes, visit the Gopuff merchant page.