DROPBOX — Dropbox Bank Charge Explained

DROPBOX on your bank statement may relate to Dropbox, which is listed in the Subscription category. Dropbox is a cloud storage and file-syncing service with paid Plus, Essentials and Family plans. A recurring charge is your storage subscription, billed monthly or annually depending on your plan.

What Is the DROPBOX Charge?

DROPBOX may relate to Dropbox, which is listed in the Subscription category.

Dropbox is a cloud storage and file-syncing service with paid Plus, Essentials and Family plans. A recurring charge is your storage subscription, billed monthly or annually depending on your plan. It typically appears as DROPBOX on your statement.

DROPBOX is how this charge may appear on your bank or card statement.

How Do I Cancel a DROPBOX Charge?

  1. Identify the charge: Confirm the charge is from Dropbox by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Dropbox account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Dropbox directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Dropbox Use on Bank Statements?

Dropbox may also appear on your statement as:

Frequently Asked Questions About DROPBOX

What is DROPBOX on my bank statement?

DROPBOX is a bank statement transaction code that may relate to Dropbox, which is listed in the Subscription category. Dropbox is a cloud storage and file-syncing service with paid Plus, Essentials and Family plans. A recurring charge is your storage subscription, billed monthly or annually depending on your plan. It typically appears as DROPBOX on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is DROPBOX on my bank statement?

DROPBOX is how this charge may appear on your bank or card statement.

How do I cancel DROPBOX?

If this is a recurring payment you no longer want, log in to your Dropbox account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Dropbox directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Dropbox and all its known transaction codes, visit the Dropbox merchant page.