ALIPAY.COM — Alipay Bank Charge Explained

ALIPAY.COM on your bank statement may relate to Alipay, which is listed in the Finance category. Alipay is a major Chinese digital-payment platform from Ant Group, often used by travellers in China and for purchases from Chinese merchants. A charge usually relates to such a purchase, so verify any entry you do not recognise.

What Is the ALIPAY.COM Charge?

ALIPAY.COM may relate to Alipay, which is listed in the Finance category.

Alipay is a major Chinese digital-payment platform from Ant Group, often used by travellers in China and for purchases from Chinese merchants. A charge usually relates to such a purchase, so verify any entry you do not recognise. It typically appears as ALIPAY on your statement.

ALIPAY.COM is how this charge may appear on your bank or card statement.

How Do I Cancel a ALIPAY.COM Charge?

  1. Identify the charge: Confirm the charge is from Alipay by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Alipay account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Alipay directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Alipay Use on Bank Statements?

Alipay may also appear on your statement as:

Frequently Asked Questions About ALIPAY.COM

What is ALIPAY.COM on my bank statement?

ALIPAY.COM is a bank statement transaction code that may relate to Alipay, which is listed in the Finance category. Alipay is a major Chinese digital-payment platform from Ant Group, often used by travellers in China and for purchases from Chinese merchants. A charge usually relates to such a purchase, so verify any entry you do not recognise. It typically appears as ALIPAY on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is ALIPAY.COM on my bank statement?

ALIPAY.COM is how this charge may appear on your bank or card statement.

How do I cancel ALIPAY.COM?

If this is a recurring payment you no longer want, log in to your Alipay account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Alipay directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Alipay and all its known transaction codes, visit the Alipay merchant page.