Streaming services are among the most common sources of recurring bank charges. This guide explains how the major streaming platforms appear on your bank statement.
Netflix charges appear as "NETFLIX.COM", "NETFLIX", or "NETFLIX UK". The charge occurs monthly and depends on your plan tier. If you pay through Apple or Google, the charge comes from the app store, not Netflix directly.
"NETFLIX.COM 4085405555" — the phone number that sometimes appears is Netflix's customer service line.
Spotify charges appear as "Spotify" or "SPOTIFY AB". The "AB" is the Swedish company suffix (like "Ltd" in the UK). Spotify Premium charges £10.99/month for individual or £17.99/month for Family as of 2024.
Disney+ appears as "DISNEY PLUS" or "DISNEY+". Apple TV+ is billed through your Apple ID and appears as "APPLE.COM/BILL" or "APPLE*" on statements. Both offer monthly and annual billing options.
YouTube Premium is billed by Google and appears as "GOOGLE*YOUTUBEPREMIUM" or "YouTube Premium" on statements. Like other Google services, these may consolidate into a single monthly Google charge.
Amazon Prime Video is included in your Amazon Prime membership. Additional "Channels" (like Paramount+, Discovery+) are billed as add-ons and appear as "AMZN*" followed by the channel name.
Many streaming services bill on different dates. You may have Netflix on the 5th, Spotify on the 12th, and Disney+ on the 20th all in the same statement period.
Check your bank statements for recurring charges around the same amount each month. Also check your Apple ID, Google Play, and Amazon accounts for active subscriptions.
AB (Aktiebolag) is the Swedish equivalent of a public limited company. Spotify AB is Spotify's legal entity, registered in Sweden.
If you cancelled but were still charged, you have a strong case for a refund. Contact Netflix support first. If unsuccessful, dispute with your bank.
DTC stands for Direct-to-Consumer. DISNEY DTC is a billing entity used by Disney+ for direct subscriptions.
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