WOLT PLUS — Wolt Bank Charge Explained

WOLT PLUS on your bank statement is a transaction descriptor for Wolt, a food & drink company. Wolt is a European food and grocery delivery platform operating in 25+ countries across Europe and beyond. Charges appear for individual delivery orders or the Wolt+ monthly subscription, which provides zero delivery fees and exclusive restaurant discounts.

What Is the WOLT PLUS Charge?

WOLT PLUS is a transaction descriptor for Wolt, a food & drink company.

Wolt is a European food and grocery delivery platform operating in 25+ countries across Europe and beyond. Charges appear for individual delivery orders or the Wolt+ monthly subscription, which provides zero delivery fees and exclusive restaurant discounts. Note: Wolt does not currently operate in the UK.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code WOLT PLUS is the official identifier that Wolt registered with Visa or Mastercard.

Is the WOLT PLUS Charge Legitimate?

Wolt is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Wolt account to review recent activity.

How Do I Cancel or Dispute a WOLT PLUS Charge?

  1. Identify the charge: Confirm the charge is from Wolt by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Wolt and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Wolt customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the WOLT PLUS transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Wolt Use on Bank Statements?

Wolt may also appear on your statement as:

Frequently Asked Questions About WOLT PLUS

What is WOLT PLUS on my bank statement?

WOLT PLUS is a bank statement transaction code for Wolt, a food & drink company. Wolt is a European food and grocery delivery platform operating in 25+ countries across Europe and beyond. Charges appear for individual delivery orders or the Wolt+ monthly subscription, which provides zero delivery fees and exclusive restaurant discounts. Note: Wolt does not currently operate in the UK. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is WOLT PLUS a scam?

Wolt is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Wolt account to review recent activity.

Why is WOLT PLUS on my bank statement?

WOLT PLUS appears on your statement because Wolt processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel WOLT PLUS?

To stop WOLT PLUS charges from appearing on your statement, you need to cancel your Wolt subscription or account. Log in to the Wolt website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a WOLT PLUS charge?

If you believe you have been charged incorrectly by Wolt, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

More About the WOLT PLUS Charge

What a WOLT charge is

WOLT (seen as WOLT, WOLT.COM, or variants like WOLT DELIVERY and WOLT+) is a charge from Wolt, a European food-and-goods delivery service (owned by DoorDash). Depending on the descriptor, the charge is either a one-off order (food, groceries, or retail delivered to you) or a recurring Wolt+ subscription, which gives reduced or free delivery fees on eligible orders.

One-off order vs Wolt+ subscription

This is the key distinction. A "WOLT" or "WOLT DELIVERY" charge that matches a specific date and amount is almost always a single order — including its delivery fee, service fee, and any tip. A recurring, identical monthly amount labelled "WOLT+" or "WOLT SUBSCRIPTION" is the Wolt+ membership, which auto-renews until cancelled and is a common source of "why am I being charged by Wolt when I didn't order anything" confusion.

Why the amount might look off

Like most delivery services, Wolt may place a temporary authorisation when you order and replace it with the final total once the order is confirmed, so you can briefly see two entries for one order. Added items, tips, small-order fees, and currency conversion (Wolt operates across many countries) can all make the final figure differ from what you expected.

How to confirm, manage, or cancel it

Open the Wolt app and check your order history to match a one-off charge to a specific order. For a recurring charge, go to your profile and look for Wolt+ (subscription) settings — there you can confirm the membership and its renewal date, and cancel it if you no longer want it; access usually continues to the end of the paid period.

Is it a scam, and how to dispute it

Wolt is a legitimate, established delivery company, so the descriptor isn't suspicious — an unrecognised charge is usually a forgotten order, a household member's order, or an auto-renewing Wolt+ membership. If nothing in your Wolt account matches the charge, treat it as suspicious: raise it with Wolt support first, and if unresolved or clearly unauthorised, dispute it with your bank.

For more information about Wolt and all its known transaction codes, visit the Wolt merchant page.