WISH — Wish Bank Charge Explained

WISH on your bank statement is a transaction descriptor for Wish, a retail company. Wish is an e-commerce platform offering very low-priced items shipped directly from various sellers, mostly overseas. Charges are individual purchases that vary by order, with longer delivery times.

What Is the WISH Charge?

WISH is a transaction descriptor for Wish, a retail company.

Wish is an e-commerce platform offering very low-priced items shipped directly from various sellers, mostly overseas. Charges are individual purchases that vary by order, with longer delivery times. They usually appear as WISH.COM; review any unexpected charge.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code WISH is the official identifier that Wish registered with Visa or Mastercard.

Is the WISH Charge Legitimate?

Wish has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

How Do I Cancel or Dispute a WISH Charge?

  1. Identify the charge: Confirm the charge is from Wish by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Wish and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Wish customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the WISH transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Wish Use on Bank Statements?

Wish may also appear on your statement as:

Frequently Asked Questions About WISH

What is WISH on my bank statement?

WISH is a bank statement transaction code for Wish, a retail company. Wish is an e-commerce platform offering very low-priced items shipped directly from various sellers, mostly overseas. Charges are individual purchases that vary by order, with longer delivery times. They usually appear as WISH.COM; review any unexpected charge. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is WISH a scam?

Wish has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

Why is WISH on my bank statement?

WISH appears on your statement because Wish processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel WISH?

To stop WISH charges from appearing on your statement, you need to cancel your Wish subscription or account. Log in to the Wish website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a WISH charge?

If you believe you have been charged incorrectly by Wish, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Wish and all its known transaction codes, visit the Wish merchant page.