WAITROSE.COM — Waitrose Bank Charge Explained

WAITROSE.COM on your bank statement is a transaction descriptor for Waitrose, a retail company. Waitrose is a premium UK supermarket owned by the John Lewis Partnership, known for higher-quality groceries and the myWaitrose scheme. Charges are typically one-off shopping payments in store or via Waitrose.com delivery.

What Is the WAITROSE.COM Charge?

WAITROSE.COM is a transaction descriptor for Waitrose, a retail company.

Waitrose is a premium UK supermarket owned by the John Lewis Partnership, known for higher-quality groceries and the myWaitrose scheme. Charges are typically one-off shopping payments in store or via Waitrose.com delivery. They usually appear as WAITROSE or JOHN LEWIS PARTNERSHIP on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code WAITROSE.COM is the official identifier that Waitrose registered with Visa or Mastercard.

Is the WAITROSE.COM Charge Legitimate?

Waitrose is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Waitrose account to review recent activity.

How Do I Cancel or Dispute a WAITROSE.COM Charge?

  1. Identify the charge: Confirm the charge is from Waitrose by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Waitrose and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Waitrose customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the WAITROSE.COM transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Waitrose Use on Bank Statements?

Waitrose may also appear on your statement as:

Frequently Asked Questions About WAITROSE.COM

What is WAITROSE.COM on my bank statement?

WAITROSE.COM is a bank statement transaction code for Waitrose, a retail company. Waitrose is a premium UK supermarket owned by the John Lewis Partnership, known for higher-quality groceries and the myWaitrose scheme. Charges are typically one-off shopping payments in store or via Waitrose.com delivery. They usually appear as WAITROSE or JOHN LEWIS PARTNERSHIP on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is WAITROSE.COM a scam?

Waitrose is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Waitrose account to review recent activity.

Why is WAITROSE.COM on my bank statement?

WAITROSE.COM appears on your statement because Waitrose processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel WAITROSE.COM?

To stop WAITROSE.COM charges from appearing on your statement, you need to cancel your Waitrose subscription or account. Log in to the Waitrose website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a WAITROSE.COM charge?

If you believe you have been charged incorrectly by Waitrose, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Waitrose and all its known transaction codes, visit the Waitrose merchant page.