VZW — Verizon Bank Charge Explained

VZW on your bank statement is a transaction descriptor for Verizon, a telecom company. Verizon is a US telecommunications company providing mobile, Fios internet and TV. A charge relates to a US Verizon account, so a UK entry would be unusual and worth verifying.

What Is the VZW Charge?

VZW is a transaction descriptor for Verizon, a telecom company.

Verizon is a US telecommunications company providing mobile, Fios internet and TV. A charge relates to a US Verizon account, so a UK entry would be unusual and worth verifying. It typically appears as VERIZON on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code VZW is the official identifier that Verizon registered with Visa or Mastercard.

Is the VZW Charge Legitimate?

Verizon is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Verizon account to review recent activity.

How Do I Cancel or Dispute a VZW Charge?

  1. Identify the charge: Confirm the charge is from Verizon by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Verizon and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Verizon customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the VZW transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Verizon Use on Bank Statements?

Verizon may also appear on your statement as:

Frequently Asked Questions About VZW

What is VZW on my bank statement?

VZW is a bank statement transaction code for Verizon, a telecom company. Verizon is a US telecommunications company providing mobile, Fios internet and TV. A charge relates to a US Verizon account, so a UK entry would be unusual and worth verifying. It typically appears as VERIZON on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is VZW a scam?

Verizon is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Verizon account to review recent activity.

Why is VZW on my bank statement?

VZW appears on your statement because Verizon processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel VZW?

To stop VZW charges from appearing on your statement, you need to cancel your Verizon subscription or account. Log in to the Verizon website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a VZW charge?

If you believe you have been charged incorrectly by Verizon, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Verizon and all its known transaction codes, visit the Verizon merchant page.