VIRGIN — Virgin Media Bank Charge Explained

VIRGIN on your bank statement may relate to Virgin Media, which is listed in the Telecom category. Virgin Media provides cable broadband, TV and home phone, and is part of Virgin Media O2. A recurring charge is usually your monthly bundle, which can increase after a promotional period ends or if you add channels and services.

What Is the VIRGIN Charge?

VIRGIN may relate to Virgin Media, which is listed in the Telecom category.

Virgin Media provides cable broadband, TV and home phone, and is part of Virgin Media O2. A recurring charge is usually your monthly bundle, which can increase after a promotional period ends or if you add channels and services. It typically appears as VIRGIN MEDIA on your statement.

VIRGIN is how this charge may appear on your bank or card statement.

How Do I Cancel a VIRGIN Charge?

  1. Identify the charge: Confirm the charge is from Virgin Media by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Virgin Media account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Virgin Media directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Virgin Media Use on Bank Statements?

Virgin Media may also appear on your statement as:

Frequently Asked Questions About VIRGIN

What is VIRGIN on my bank statement?

VIRGIN is a bank statement transaction code that may relate to Virgin Media, which is listed in the Telecom category. Virgin Media provides cable broadband, TV and home phone, and is part of Virgin Media O2. A recurring charge is usually your monthly bundle, which can increase after a promotional period ends or if you add channels and services. It typically appears as VIRGIN MEDIA on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is VIRGIN on my bank statement?

VIRGIN is how this charge may appear on your bank or card statement.

How do I cancel VIRGIN?

If this is a recurring payment you no longer want, log in to your Virgin Media account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Virgin Media directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Virgin Media and all its known transaction codes, visit the Virgin Media merchant page.