VENMO — Venmo Bank Charge Explained

VENMO on your bank statement is a transaction descriptor for Venmo, a finance company. Venmo is a US mobile payment service owned by PayPal for peer-to-peer transfers and merchant payments. A charge is usually a payment you sent or a purchase made with Venmo, so amounts vary.

What Is the VENMO Charge?

VENMO is a transaction descriptor for Venmo, a finance company.

Venmo is a US mobile payment service owned by PayPal for peer-to-peer transfers and merchant payments. A charge is usually a payment you sent or a purchase made with Venmo, so amounts vary. It typically appears as VENMO or PAYPAL*VENMO on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code VENMO is the official identifier that Venmo registered with Visa or Mastercard.

Is the VENMO Charge Legitimate?

Venmo is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Venmo account to review recent activity.

How Do I Cancel or Dispute a VENMO Charge?

  1. Identify the charge: Confirm the charge is from Venmo by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Venmo and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Venmo customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the VENMO transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Venmo Use on Bank Statements?

Venmo may also appear on your statement as:

Frequently Asked Questions About VENMO

What is VENMO on my bank statement?

VENMO is a bank statement transaction code for Venmo, a finance company. Venmo is a US mobile payment service owned by PayPal for peer-to-peer transfers and merchant payments. A charge is usually a payment you sent or a purchase made with Venmo, so amounts vary. It typically appears as VENMO or PAYPAL*VENMO on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is VENMO a scam?

Venmo is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Venmo account to review recent activity.

Why is VENMO on my bank statement?

VENMO appears on your statement because Venmo processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel VENMO?

To stop VENMO charges from appearing on your statement, you need to cancel your Venmo subscription or account. Log in to the Venmo website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a VENMO charge?

If you believe you have been charged incorrectly by Venmo, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Venmo and all its known transaction codes, visit the Venmo merchant page.