UDEMY — Udemy Bank Charge Explained

UDEMY on your bank statement is a transaction descriptor for Udemy, a subscription company. Udemy is an online course marketplace where you usually buy individual courses outright, though it also offers a Personal Plan subscription. One-off charges are course purchases that vary in price, while a recurring amount is the subscription.

What Is the UDEMY Charge?

UDEMY is a transaction descriptor for Udemy, a subscription company.

Udemy is an online course marketplace where you usually buy individual courses outright, though it also offers a Personal Plan subscription. One-off charges are course purchases that vary in price, while a recurring amount is the subscription. It typically appears as UDEMY on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code UDEMY is the official identifier that Udemy registered with Visa or Mastercard.

Is the UDEMY Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Udemy account to review recent activity.

How Do I Cancel or Dispute a UDEMY Charge?

  1. Identify the charge: Confirm the charge is from Udemy by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Udemy and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Udemy Use on Bank Statements?

Udemy may also appear on your statement as:

Frequently Asked Questions About UDEMY

What is UDEMY on my bank statement?

UDEMY is a bank statement transaction code for Udemy, a subscription company. Udemy is an online course marketplace where you usually buy individual courses outright, though it also offers a Personal Plan subscription. One-off charges are course purchases that vary in price, while a recurring amount is the subscription. It typically appears as UDEMY on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is UDEMY a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Udemy account to review recent activity.

Why is UDEMY on my bank statement?

UDEMY appears on your statement because Udemy processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel UDEMY?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a UDEMY charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Udemy and all its known transaction codes, visit the Udemy merchant page.