UBER* — Uber Bank Charge Explained

UBER* on your bank statement is a transaction descriptor for Uber, a travel company. Ride-hailing and delivery app where charges can come from individual trips, Uber Eats food orders, or an Uber One membership. Amounts vary by journey or order, so several different-sized charges in a month are normal.

What Is the UBER* Charge?

UBER* is a transaction descriptor for Uber, a travel company.

Ride-hailing and delivery app where charges can come from individual trips, Uber Eats food orders, or an Uber One membership. Amounts vary by journey or order, so several different-sized charges in a month are normal. Descriptors usually read UBER *TRIP, UBER *EATS or UBER *ONE, helping you tell which service the charge relates to.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code UBER* is the official identifier that Uber registered with Visa or Mastercard.

Is the UBER* Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Uber account to review recent activity.

How Do I Cancel or Dispute a UBER* Charge?

  1. Identify the charge: Confirm the charge is from Uber by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Uber and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Uber Use on Bank Statements?

Uber may also appear on your statement as:

Frequently Asked Questions About UBER*

What is UBER* on my bank statement?

UBER* is a bank statement transaction code for Uber, a travel company. Ride-hailing and delivery app where charges can come from individual trips, Uber Eats food orders, or an Uber One membership. Amounts vary by journey or order, so several different-sized charges in a month are normal. Descriptors usually read UBER *TRIP, UBER *EATS or UBER *ONE, helping you tell which service the charge relates to. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is UBER* a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Uber account to review recent activity.

Why is UBER* on my bank statement?

UBER* appears on your statement because Uber processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel UBER*?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a UBER* charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Uber and all its known transaction codes, visit the Uber merchant page.