TIKTOK.COM — TikTok Bank Charge Explained

TIKTOK.COM on your bank statement may relate to TikTok, which is listed in the Subscription category. TikTok is a short-video platform that bills for TikTok Coins (used for virtual gifts during live streams) and TikTok Shop purchases. Coin charges are one-off top-ups that vary in size, and frequent gifting can add up quickly.

What Is the TIKTOK.COM Charge?

TIKTOK.COM may relate to TikTok, which is listed in the Subscription category.

TikTok is a short-video platform that bills for TikTok Coins (used for virtual gifts during live streams) and TikTok Shop purchases. Coin charges are one-off top-ups that vary in size, and frequent gifting can add up quickly. They typically appear as TIKTOK or TIKTOK*COINS on your statement.

TIKTOK.COM is how this charge may appear on your bank or card statement.

How Do I Cancel a TIKTOK.COM Charge?

  1. Identify the charge: Confirm the charge is from TikTok by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your TikTok account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact TikTok directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does TikTok Use on Bank Statements?

TikTok may also appear on your statement as:

Frequently Asked Questions About TIKTOK.COM

What is TIKTOK.COM on my bank statement?

TIKTOK.COM is a bank statement transaction code that may relate to TikTok, which is listed in the Subscription category. TikTok is a short-video platform that bills for TikTok Coins (used for virtual gifts during live streams) and TikTok Shop purchases. Coin charges are one-off top-ups that vary in size, and frequent gifting can add up quickly. They typically appear as TIKTOK or TIKTOK*COINS on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is TIKTOK.COM on my bank statement?

TIKTOK.COM is how this charge may appear on your bank or card statement.

How do I cancel TIKTOK.COM?

If this is a recurring payment you no longer want, log in to your TikTok account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact TikTok directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about TikTok and all its known transaction codes, visit the TikTok merchant page.