SYNCB* — Synchrony Bank Charge Explained

SYNCB* on your bank statement is a transaction descriptor for Synchrony, a financial services company. Synchrony is a US consumer financial services company that issues store credit cards for major retailers such as Amazon, PayPal, Care Credit, and others. If you see Synchrony on your statement, it relates to a store card repayment or fee.

What Is the SYNCB* Charge?

SYNCB* is a transaction descriptor for Synchrony, a financial services company.

Synchrony is a US consumer financial services company that issues store credit cards for major retailers such as Amazon, PayPal, Care Credit, and others. If you see Synchrony on your statement, it relates to a store card repayment or fee.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code SYNCB* is the official identifier that Synchrony registered with Visa or Mastercard.

Is the SYNCB* Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Synchrony account to review recent activity.

How Do I Cancel or Dispute a SYNCB* Charge?

  1. Identify the charge: Confirm the charge is from Synchrony by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Synchrony and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Synchrony Use on Bank Statements?

Synchrony may also appear on your statement as:

Frequently Asked Questions About SYNCB*

What is SYNCB* on my bank statement?

SYNCB* is a bank statement transaction code for Synchrony, a financial services company. Synchrony is a US consumer financial services company that issues store credit cards for major retailers such as Amazon, PayPal, Care Credit, and others. If you see Synchrony on your statement, it relates to a store card repayment or fee. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is SYNCB* a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Synchrony account to review recent activity.

Why is SYNCB* on my bank statement?

SYNCB* appears on your statement because Synchrony processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel SYNCB*?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a SYNCB* charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Synchrony and all its known transaction codes, visit the Synchrony merchant page.